Guest Services Associate Part-Time

Job Summary:  This position includes, but is not limited to, the following responsibilities:

  • Greet visitors with a cheerful and courteous attitude. Maintain an accurate count of visitors as well as obtaining zip code information
  • Cashiering at the admissions gates or Nature Store in an accurate manner
  • Money handling and reconciliation, proper completion of daily admissions report and deposit detail
  • Answering telephone calls/questions or forwarding calls to the appropriate contact
  • Monitoring items brought into Aviary by visitors (do not allow dogs or other pets, large balls, etc.)
  • Organization , cleaning and facing products in the Nature Store as well as the other GE areas
  • Setting up and/or hosting birthday parties
  • Conducting inventory and stocking supplies
  • Providing excellent customer service and handling customer complaints professionally
  • Ushering at Bird Programs
  • Selling memberships
  • Assisting with special events

Job Qualifications:  Must speak, read and write English fluently.  Must have basic math and computer skills; familiarity with Point-of-Sale systems a plus.

Comments:  This position involves lifting heavy supplies, bending, cleaning and occasional carrying of items.  Must be able to work flexible hours, holidays, early and late hours, promotional events and other necessary times as needed according to visitor services schedule.

Disclaimer:  This job description has been designed to indicate the general nature and level of work performed by an employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties,

responsibilities, and qualifications required of an employee assigned to this job.

COMPENSATION 

Pay is $9 to 10$ based on experience

HOW TO APPLY

Please email your resume and a cover letter to Jeff Jones, Guest Experience Manager,. Thank you!