Employment

Join Our Team

Join our team and help us inspire curiosity and caring through our dynamic programs.

Current Openings

  • Social Media & Marketing Coordinator

    Social Media & Marketing Coordinator – Tracy Aviary 

    Job Title: Social Media & Marketing Coordinator 

    Job Status: Full-time, Non-Exempt 

    Relationships: Works with all departments 

    Location: Tracy Aviary at Liberty Park and Tracy Aviary Nature Center at Pia Okwai. Some remote work is possible. 

    Compensation: $43,000 to $46,000 per year 

    Benefits: Access to Health Insurance, Paid time off, Sick leave, access to 401k retirement after 1 year.

    Schedule: Typically Tuesday through Saturday. Schedule also needs to be flexible to accommodate being present for events and other programs that may happen after hours, weekends, and holidays. 

    Job Summary: Tracy Aviary is seeking a Social Media & Marketing Coordinator to develop, monitor, and improve engagement across several social media platforms. The Social Media Coordinator will collaborate with a variety of stakeholders, including staff, consultants, and partners, to help the public engage with Tracy Aviary’s social media and ultimately its mission: In partnership with community, inspiring action to conserve birds and habitats. 

    General Responsibilities: 

    Social Media: – 50% 

    • Create and manage a comprehensive social media platform-specific strategic plans and calendar for Tracy Aviary, including Facebook, Instagram, TikTok, X, LinkedIn, BlueSky, and YouTube
    • Generate social media content both independently and in collaboration with other departments 
    • Coordinate with other departments to ensure social media content is factual and timely
    • Write, edit, finalize, and approve effective social media copy 
    • Generate live, on-site content (i.e. reels, stories, lives) for special events, ticket sales, and promotions – act as the face of this content, communicate directly with the audience both on and off camera 
    • Track and report on social media engagement and growth across all platforms
    • Keep and manage social media logins, passwords, and collaborator access 
    • Monitor and respond to social media comments, DMs, and inquiries 

    Marketing Communications – 25% 

    • Generate content both independently and in collaboration with other departments
    • Coordinate with other departments to ensure factual information 
    • Creation of graphics for marketing 
    • Write, edit, finalize, and approve effective copy 
    • Manage the Mailchimp audiences and tag emails appropriately. 
    • Maintain and regularly update the website to reflect current programs and events. 

    Photo and Video – 10% 

    • Support in the creation of video content and photography 
    • Support in managing the library of photo and video content, including assisting in organizing and tagging images on Flickr 
    • Tracy Aviary has a camera for this position. 

    Other – 15% 

    • Monitor, manage, share, and respond to guest inquiry emails as needed 
    • Collaborate with and implement recommendations from external marketing & communications consultants. 
    • Represent the Aviary in news media and other outlets as needed 
    • Communicate and coordinate with a variety of stakeholders.

    Qualifications: 

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please think about the breadth of your life experience when considering the following list of qualifications: 

    • Excellent written, verbal, and social media engagement skills.
    • Previous experience in managing an organization’s social media or demonstrated experience managing social media on numerous platforms
    • Community-minded and mission-focused individual with experience working with diverse groups that have a variety of wants and needs
    • Ability to take initiative and produce results
    • Exceptional interpersonal skills and the ability to communicate with a variety of audiences
    • Up-to-date computer skills and the capacity to learn new systems
    • An on-site presence is required 
    • Bilingual (ideally English and Spanish) is a highly preferred 
    • Familiarity with Canva, Adobe Suite, and Mailchimp is a plus 
    • Some experience with website editing using WordPress or a willingness to learn 

    To apply, submit the following to jeffreyj@tracyaviary.org 

    • Cover Letter
    • Resume

    Timeline: The position will be open until filled. 

    About Tracy Aviary 

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education. 

    Tracy Aviary Values 

    Community 

    We embrace a culture of support, reciprocity, collaboration, inclusivity, and mutual respect in all our relationships—both within our organization and with our external partners. By recognizing our deep interconnection with one another and the natural world, we cultivate a sense of belonging and a shared purpose that strengthens our collective impact. 

    Integrity 

    We embody honesty and openness, demonstrating trustworthiness and reliability in all we do. We take responsibility for our actions, hold ourselves accountable, and treat others with respect and gratitude. With a spirit of generosity, we support those in need and are motivated to do good work simply because it is worth doing—not for recognition, but for the positive impact it creates. 

    Wellbeing 

    We strive to empower all living beings—our birds, sta?, volunteers, guests, and partners— by providing opportunities for choice, meaningful challenges that foster learning and skill development, and a sense of agency. Through autonomy (the ability to make decisions) and competence (the ability to overcome challenges), we create an environment where growth and wellbeing thrive. 

    Joy 

    Joy fosters an optimistic mindset, strengthening us from within and amplifying our positive impact on those around us. By embracing gratitude, celebration, and pleasure in all we do—and sharing this energy with others—we create an uplifting environment where all living beings can flourish. 

    Growth Mindset 

    We pursue excellence by embracing challenges as opportunities for learning, growth, and improvement. With resilience and determination, we adapt to setbacks, viewing them as stepping stones to success. We foster a culture of continuous innovation by actively seeking and applying feedback, ensuring we evolve to better serve ourselves, each other, and our shared mission. 

  • Seasonal Horticulture Technician

    Position Details:
    Season: April 1, 2025 – October 31, 2025
    Schedule: 20 hr/ wk, flexible. Saturdays required.
    Compensation: $16.50 – $17.00 / hr, depending on experience

    Primary Duties: 

    • Maintain lawns at Tracy Aviary and Nature Center at Pia Okwai campuses
    • Intermediate groundskeeping skills, including planting, weeding, integrated pesticide management, watering, fertilizing, deadheading, raking, pruning, and mulching
    • Guide horticulture volunteers on grounds with safe and effective instruction, communication, and record-keeping
    • Occasional irrigation maintenance or repair
    • Open and close Nature Center when scheduled; this may include cleaning restrooms, escorting guests to gates, locking facilities, and other necessary Operational duties
    • Assist fellow staff in dealing with facility problems or emergencies
    • Occasionally aid other departments with projects at both campuses

    Please note this position does not involve any direct contact with animals.

    Qualifications: 

    • Professional experience or degree in a related field of study is preferred
    • Capacity to work hours on Saturdays
    • Ability to safely work in all weather conditions, lift heavy supplies, use various hand tools, operate small motorized vehicles, and follow policies and procedures.
    • Demonstrated interest in a career in the field of horticulture, landscaping, botany, nurseries, agriculture, or conservation
    • Proficient in collaborative work and managing time efficiently

    Special Requirements:

    • Ability to remain active during most shifts, lift more than 30 lbs, and move around a 13-acre campus for several hours in all weather conditions.

    How to Apply:

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please consider the breadth of your life experience when interpreting our listed duties and qualifications.

    Applications are being accepted now. The position is open until filled. Please do not telephone or drop in. To apply, send a resume and contact information for three references to Bobbi Minard (she/ her), the Horticulture Manager, at bobbim@tracyaviary.org. For more information about Tracy Aviary, visit www.tracyaviary.org.

  • Bird Feeder Cafe Attendant

    Job Family:  Guest Experience

    Job Title:  Bird Feeder Cafe Attendant 

    Job Status:  Part time, seasonal, non-exempt

    Reporting Relationships:  Reports to Guest Experience Manager and/or Café Manager

    Job Summary:  This position includes, but is not limited to, the following responsibilities:

    • Greet visitors with a cheerful and courteous attitude. Maintain accurate count of visitors as well as obtaining zip code information
    • Cashiering at the admissions gates or Bird Feeder in an accurate manner
    • Take orders in an accurate manner
    • Preparation of fruits and vegetables, coffee, pizza, wraps, smoothies, soft serve, etc.
    • Money handling and reconciliation, proper completion of daily admissions report and deposit detail
    • Cleaning, washing, and organization of the Bird Feeder
    • Answering telephone calls/questions or forwarding calls to the appropriate contact
    • Monitoring items brought into Aviary by visitors (do not allow dogs or other pets, large balls, etc.)
    • Conducting inventory and stocking supplies
    • Providing excellent customer service and handling customer complaints professionally
    • Assisting with special events

    Job Qualifications:  

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate. Please think about the breadth of your life experience when considering the following lists of qualifications.

    • Must have active Food Handler’s Permit or ability to gain one within 2 weeks of hire
    • Must speak, read and write English fluently
    • Must have basic math and computer skills; familiarity with Point-of-Sale systems a plus
    • Must have excellent communication and customer service skills

    Comments:  This position involves food handling, lifting heavy supplies, bending, cleaning and occasional carrying of items.  Must be able to work flexible hours, holidays, early and late hours, promotional events and other necessary times as needed according to visitor services schedule.

    Disclaimer:  This job description has been designed to indicate the general nature and level of work performed by an employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job.

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.

    To apply: Email your resume to BonnyL@tracyaviary.org

  • Guest Experience Associate

    Job Family:  Guest Experience (GE)

    Job Title:  Guest Experience Associate

    Job Status:  Part time, seasonal, non-exempt

    Pay: $13/hour

    Reporting Relationships:  Reports to Guest Experience Manager and/or Assistant Manager

    Job Summary:  This position includes, but is not limited to, the following responsibilities:

    • Greet visitors with a cheerful and courteous attitude. Maintain accurate count of visitors as well as obtaining zip code information
    • Cashiering at the admissions gates or Nature Store in an accurate manner
    • Money handling and reconciliation, proper completion of daily admissions report and deposit detail
    • Answering telephone calls/questions or forwarding calls to the appropriate contact
    • Monitoring items brought into Aviary by visitors (do not allow dogs or other pets, large balls, etc.)
    • Organization , cleaning and facing products in the Nature Store as well as the other GE areas
    • Setting up and/or hosting birthday parties
    • Conducting inventory and stocking supplies
    • Providing excellent customer service and handling customer complaints professionally
    • Ushering at Bird Programs
    • Selling memberships
    • Assisting with special events

    Job Qualifications:  

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate. Please think about the breadth of your life experience when considering the following lists of qualifications.

    Must speak, read and write English fluently.  Must have basic math and computer skills; familiarity with Point-of-Sale systems a plus.

    Comments:  This position involves lifting heavy supplies, bending, cleaning and occasional carrying of items.  Must be able to work flexible hours, holidays, early and late hours, promotional events and other necessary times as needed according to guest experience schedule.

    Disclaimer:  This job description has been designed to indicate the general nature and level of work performed by an employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job.

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.

    To apply: Email your resume to BonnyL@tracyaviary.org

  • Lorikeet Experience and Guest Experience Associate

    Job Family:  Guest Experience (GE)

    Job Title:  Lorikeet Experience and Guest Experience Associate

    Job Status:  Part time, seasonal, non-exempt

    Reporting Relationships:  Reports to Guest Experience Manager and/or Assistant Manager

    Job Summary:  This position includes, but is not limited to, the following responsibilities:

    • Operating the Lorikeet feeding exhibit, including:
      • Using basic animal handling skills
      • Ensuring guest satisfaction while maintaining the safety and comfort of the birds
      • Working with the Aviculture team to monitor all the wellbeing of all animals in the habitat
      • Money handling and use of point-of-sale systems
    • Greet visitors with a cheerful and courteous attitude. Maintain accurate count of visitors
    • Cashiering at the admissions gates or Nature Store in an accurate manner
    • Money handling and reconciliation, proper completion of daily admissions report and deposit detail
    • Answering telephone calls/questions or forwarding calls to the appropriate contact
    • Monitoring items brought into the Aviary and Lorikeet Exhibit by visitors 
    • Organization , cleaning and facing products in the Nature Store as well as the other GE areas
    • Providing excellent customer service and handling customer complaints professionally
    • Ushering at Bird Programs
    • Selling memberships

    Job Qualifications: 

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate. Please think about the breadth of your life experience when considering the following lists of qualifications.

    Must speak, read and write English fluently.  Must have basic math and computer skills; familiarity with Point-of-Sale systems a plus. Ideal candidate will have some experience working with animals at a basic level. 

    Comments:  This position involves lifting heavy supplies, bending, cleaning and carrying of items.  This position requires being outside most of the day, including during heat and inclement weather. Must be able to work flexible hours, holidays, early and late hours, promotional events and other necessary times as needed according to guest experience schedule. This is not an animal care position. 

    Disclaimer:  This job description has been designed to indicate the general nature and level of work performed by an employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job.

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.

    To Apply: email your resume to BonnyL@tracyaviary.org

  • Events Coordinator

    Job Family:    Guest Experience

    Job Title:   Events Coordinator

    Job Status: Part-time, non-exempt

    Relationships:  Reports to Events Managers. Works closely with all other departments, especially facilities, bird show, office manager, development, and other branches of guest services. 

    Job Summary:  This position includes, but is not limited to, the following responsibilities:

    • Assist Events Managers with admin and office work.
    • Schedule meetings and tours for clients and vendors as well as answer questions and inquiries by phone and email.
    • Assist Events Managers by providing client tours as needed/assigned.
    • Assist Events Managers in maintaining event calendars across various platforms.
    • Process contracts and ensure fulfillment of all contracted services as assigned.
    • Schedule and process payments as assigned.
    • Help train and oversee frontline events staff as needed/assigned. 
    • Work weekday, weekend, and after-hours events as needed.
    • Provide assistance and support for private and public events, including but not limited to fulfilling additional frontline duties (check-in, setup, breakdown, etc.) during events.
    • Supervision of frontline employees during events. 
    • Ensure guest and frontline compliance with Tracy Aviary policies.
    • Run errands for events as needed/assigned. 
    • Maintain working knowledge of equipment and supplies used for private and public events. 
    • Help manage our stock of rental items. Ensure completion of item inventories and maintenance as needed.
    • Maintain stock of clean and properly folded linens for event usage.
    • Assist with presentation and maintenance of Chase Mill as needed.
    • Submit work requests in a timely fashion.
    • Attend meetings and training sessions as needed or assigned.
    • Other duties as assigned.

    Job Qualifications:  Willingness to follow and enforce Tracy Aviary’s rules and company culture. Ability to work with children and adults from all backgrounds comfortably. Must have supervisory, admin, events, and customer service experience or interest. Preference given to candidates with at least 1 year of customer service and/or supervisory experience.

    Comments:  This position will involve some heavy lifting, cleaning, and setting up rental items such as tables and chairs. Cleaning of hazardous materials such as broken glass and spills may occur. Must be able to work rotating shifts that include some morning/day, night, and weekend shifts. Employees in this role are expected to contribute 15 – 25 hours of work per week with some day (starting as early as 7 AM), some evening (until as late as midnight), and weekend shifts. Hours will vary seasonally. Must be available Fridays through Sundays and at least two weekdays. 

    Disclaimer:  This job description has been designed to indicate the general nature and level of work performed by an employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an employee assigned to this job.

    Tracy Aviary Inclusion Statement: 

    At Tracy Aviary, we value the beauty and diversity of birds and nature. In the same spirit, we are committed to providing a safe haven for people in all their diversity* to engage, learn, and connect with nature at our facilities and through our programs. We strive to be increasingly respectful and responsive to this broad diversity of people and partner with the community to co-create opportunities to connect with nature and each other. We see diversity, equity, accessibility, inclusion, and justice as requisites for institutional excellence. We aim to create an environment in which staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    *By diversity, we mean the quality of being different or unique at the individual or group level. This definition encompasses all people, including but not limited to people of different ages, languages, ethnicities, gender identities, nationalities, immigration statuses, parental statuses, abilities, learning styles, races, religions, sexual orientations, socio-economic statuses, education levels, and more. 

    To Apply:  Email your resume to events@tracyaviary.org

  • Events Staff

    Job Family:    Guest Experience

    Job Title:  Events Staff

    Job Status: Seasonal Part-time, non-exempt

    Pay: $13.50/hour

    Reporting Relationships:  Reports to Events Supervisors and Events Managers

    Job Summary:  This position includes, but is not limited to, the following responsibilities:

    • Greet event guests with a cheerful and courteous attitude. Direct guests to their proper venue.
    • Maintain accurate count of event guests.
    • Walk throughout the aviary to ensure both event guests and birds are behaving and safe
    • Ensure all rules are being followed by event guests. 
    • Monitor items brought into Aviary by guests (do not allow dogs or other pets, large balls, skateboards, etc.)
    • Help with set up for events & cleanup at end of night
    • Keep trash and bathrooms presentable throughout the event
    • Lock Chase Mill and other necessary buildings at the end of the night.
    • Set up and execute birthday parties for children of various ages

    Job Qualifications:   

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate. 

    Please think about the breadth of your life experience when considering the following lists of qualifications.

    Willingness to follow and enforce aviary’s rules. Ability to work with both children and adults comfortably. Events and customer service experience or interest. Preference will be given to candidates with Thursday through Sunday availability. 

    Comments:  This position is seasonal and involves heavy lifting and setting up rental items such as tables and chairs, and cleaning the Chase Mill. Employees in this role are expected to contribute 15 – 25 hours of work per week with some day (starting as early as 7 AM), some evening (until as late as midnight), and weekend shifts. Must be available Thursdays through Sundays and at least two weekdays. 

    Disclaimer:  This job description has been designed to indicate the general nature and level of work performed by an employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an employee assigned to this job.

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.

    To Apply:  Email your resume to events@tracyaviary.org

  • Aviculturist (Full Time, Benefitted Position)

    Tracy Aviary is seeking an individual dedicated to avian husbandry, conservation, and education to fill the full-time position of Aviculturist.

    Salary: Starting wage for this position is $15-17/hour depending on experience. Raises are merit-based.

    Job Summary:  This position is an animal care position working directly with a collection of over 300 birds, and a few tortoises. Duties involve physical work outdoors throughout the year in conditions common for Utah. The department has a strong focus on avian sustainability, with many breeding recommendations and goals within the collection. Recent hatching highlights include Black-naped Fruit Dove, Black-Necked Stilt, Cape Thick-Knee, Red-Capped Cardinal, Troupial, and Scaly-Sided Merganser. The department runs an intern program focused on mentoring people interested in getting a job in the zoo field, and all aviculture staff members support the program through leadership and on-the-job training, preparing interns for future job opportunities in zoology and animal care. Physical work requirements include lifting up to 50lbs, bending, cleaning, use of non-motorized and motorized tools, pulling of carts, carrying large items, climbing ladders, and driving vehicles. Animals need care 365 days a year, aviculture staff work all holidays and weekends, luckily they have some great feathered colleagues to spend their days with, and supportive team members if they need flexibility with those days!

    Day in the life of an Aviculturist:

    • Provides animal care essentials through cleaning (hosing, fecal removal, raking, shoveling), diet preparation (including preparing items ranging from fruits and grains, to insects, rodents, and other meats), health and patient care (including providing vaccinations, triage care, and treatments for patients), safety (including exhibit repair, animal capture and restraint), provision of enrichment, husbandry training.
    • Learns about the cultural and natural history of the animals in the collection.
    • Works with the horticulture team on exhibit needs and plant care.
    • Observes and records the health and behavior of the birds, recording  daily details through the online database.
    • Performs some computer related tasks (updating protocols, responding to email).
    • Working with people is just as important as working with animals, duties include training and supervising interns and volunteers while communicating effectively with team members.

    Qualifications:

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate for this position. Please think about the breadth of your life experience when considering the following list of qualifications:

    Must Haves for Applicants:  

    • Passionate about birds and committed to inspiring curiosity and caring for birds and nature.
    • Ability to work independently.
    • Ability to follow direction from supervisors and colleagues.
    • Experience working in a team environment.
    • Experience providing and receiving constructive feedback.
    • Ability to work outside in all weather conditions with bending, lifting, and navigating uneven terrain daily, with reasonable accommodation.

    Additional Skills and Experience Welcomed:

    • Fluent in speaking and writing Spanish, to support engagement with guests through keeper talks, sign development, and social media support. Native speakers are preferred, but not required. Fluency in other languages is also welcome.
    • Experience mentoring teens and young adults through youth development programs.

    Being on the Tracy Aviary Team:

    Tracy Aviary provides health, dental, and vision, paid family support leave, paid time off and nine observed holidays, paid sick leave, and committed to Justice, Equity, Diversity, Accessibility, and Inclusion.

    Tracy Aviary values growth of its team members, providing opportunities for employees to expand their skills. Staff led Committees support multi-department camaraderie with the support to make a difference within the organization, committees focus on staff support and acknowledgement, safety, volunteer programs, green practices, diversity and inclusion, and many other ways to bring new ideas to support the Aviary’s mission and values.

     If you would like to learn more about what Tracy Aviary can offer you, or have more questions, feel free to reach out to Kate Lyngle-Cowand at katel@tracyaviary.org.

    How To Apply:

    Applications are being accepted immediately. Position is open until filled. Send 1) a cover letter which describes your life experience, interest, and qualifications for this job and 2) resume, to Kate Lyngle-Cowand (she/her), Curator of Exhibits, at katel@tracyaviary.org.

    If you would like to know more about this position or have questions about working at Tracy Aviary, please contact Kate for a more comprehensive list of benefits, duties, and responsibilities.

  • Part Time Facilities Assistant

    Tracy Aviary – Liberty Park Campus & Nature Center at Pia Okwai 

    The Facilities Assistant plays a critical role in meeting Tracy Aviary’s mission to inspire curiosity and caring for birds and nature through education and conservation. They are responsible for detail oriented work to maintain the cleanliness of facilities and grounds at Tracy Aviary in Liberty Park, and at The Nature Center at Pia Okwai campus. Responsibilities include deep cleaning, waste removal, restrooms, education spaces, offices, and our grounds. Candidates must possess the ability to stay up-to-date on assigned schedules and projects.They effectively work independently and as part of a team, working indoors and outdoors, in all weather conditions. 

    Responsibilities: 

    • Completing daily, weekly and quarterly Custodial tasks to provide a safe, clean, and tidy appearance of Tracy Aviary’s grounds. Including but not limited to: sweeping, mopping, trash removal, restrooms, restocking supplies, blowing walks, and cleaning and sanitizing surfaces. 
    • Occasionally horticulture and maintenance projects as assigned. 
    • Communicating with Assistant Facilities Manager or Facilities Manager when there are any issues surrounding custodial processes or other needs that may arise. 

    Qualifications 

    Studies have shown that women, non-binary people, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please think about the breadth of your life experience when considering the below list of qualifications. 

    • Able to follow written and verbal directions 
    • Able to work independently and as part of a team 
    • Professionalism and problem solving skills in responding to various situations
    • Basic computer and math skills 
    • Able to lift up to 50 lbs, and work in all weather conditions 
    • Custodial experience preferred 
    • Experience in maintenance is preferred. 
    • A valid US driver’s license would be beneficial but not required for this position.

    Position Details 

    Status: Part time, non-exempt 

    Schedule: 12 – 32 hr /wk, We are currently seeking applicants to fill shifts on the following days:
    Friday, Saturday, and Sunday, 8AM- 12PM at The Nature Center at Pia Okwai in South Salt Lake.

    Additional shifts may also be available Monday, Tuesday, Wednesday and Thursday based
    on operational needs and applicant availability at both locations. Some schedule flexibility is
    available on these days.

    Compensation: $15 – $16/ hr depending on experience 

    To Apply: This position is open until filled. Email a resume and cover letter to Cody (he/him) at FacilitiesManager@tracyaviary.org. 

    Please note that this position does not involve any direct contact with animals.

  • Maintenance Assistant

    Tracy Aviary Liberty Park Campus 

    Join Tracy Aviary in our mission to inspire curiosity and caring for birds and nature through conservation and education by becoming a steward of our buildings and grounds. 

    The Maintenance Assistant is responsible for performing maintenance and fabrication projects to promote a healthy, safe and pleasant environment for guests, staff and birds. This position requires basic and construction skills with the ability to adapt plans based on dynamic situations. Successful applicants will possess skills in the following categories: carpentry, plumbing, electrical, fabrication, HVAC, welding, painting, small tool repair. The ability to work as a team with other departments is highly regarded. 

    This position works alongside all departments to create maintenance, fabrication and repair solutions for the unique needs of a public garden, nature center, and zoo. They effectively work independently and as part of a team, have good communication and organizational skills, and excellent mechanical problem solving skills. Work is performed indoors and outdoors, in all weather conditions. We are open to considering candidates who may not perfectly match every criteria, as long as they possess the essential skills and qualities and demonstrate a strong potential to adapt to this role’s needs. 

    Position Details 

    Status: Part time, non-exempt, Seasonal: January 15, 2025 – May 15, 2025 

    Schedule: Approximately 20 hr /wk. Wednesday 7:30-4, Thursday 7:30-4, Friday 7:30-11:30 OR 12-4. We have some flexibility on schedule for a candidate that is a good fit. 

    Compensation: $18-19/ hr depending on experience 

    Primary Responsibilities 

    • Works together with the Facilities Manager to plan, schedule and complete projects in preparation for AZA Accreditation in June 2025. 
    • Complete work requests for maintenance repairs based on priority set by the Facilities Manager &/or Director of Operations. 
    • Occasionally pickup materials needed to complete projects that you are assigned to using a company vehicle or your personal vehicle, drivers license required. 
    • Communicates needs with the Facilities Manager, Facilities Assistant Manager, and other staff as necessary. 
    • Follow procedures already set in place for the proper and safe way to work around birds and their exhibits.

    Qualifications 

    • High school graduate or equivalent preferred but not required.
    • Experience in some of the following skills are required: Carpentry, Plumbing, Electrical, Fabrication, HVAC, Welding, etc. 
    • Able to follow written and verbal directions 
    • Able to work independently and as part of a team 
    • Able to respond quickly and appropriately to urgent and emergency situations ● Good decision making and mechanical problem solving skills 
    • Basic computer and math skills 
    • Able to lift up to 50 lbs, and work in all weather conditions 
    • A valid US driver’s license is required for this position. 

    To Apply: This position is open until filled. Email a resume and cover letter to Cody (he/him) at FacilitiesManager@tracyaviary.org. Visit our website at tracyaviary.org for more information about Tracy Aviary. 

    Studies have shown that women, non-binary people, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please think about the breadth of your life experience when considering the below list of qualifications. 

    Please note that this position does not involve any direct contact with animals.

  • Conservation Education Ecologist II

    Job Title: Conservation Education Ecologist II

    Job Status: Full-time, Non-Exempt (40 hrs/wk)

    Relationships: Works with all departments, members of the public and youth in particular

    Location: Tracy Aviary Nature Center at Pia Okwai (80%) and Tracy Aviary at Liberty Park (20%)

    Compensation: Hourly, $18.00/hr

    Benefits: Access to Health Insurance, Paid time off, Sick leave, access to 403(b) retirement after 1 year. 

    Schedule: Typically Tuesday through Saturday or Wednesday through Sunday. Schedule also needs to be flexible to accommodate being present for events and other programs that may happen after hours, weekends, and holidays.

    Job Summary: Tracy Aviary’s Conservation Science Program is seeking a full-time Conservation Education Ecologist who will support our ongoing programs and engage community members, youths to adults, through conservation education programming. Our Conservation Science and Education Program helps conserve birds and their habitats through community science. Focusing on key local habitats and pressing regional conservation issues, our goals are to gather novel information about local avian ecology, inform habitat restoration and stewardship, and engage a diverse community in scientific data collection and environmental education.  

    Primary Duties:

    Youth Education (50%)

    • Lead nature-based STEM, art, and recreational programs at the Nature Center at Pia Okwai geared toward local youth
    • Assist with the development of curriculum and preparation for year-round youth education programs
    • Deliver occasional offsite educational programming

    Adult Education & Community Engagement (40%)

    •  Support partnerships with community organizations that provide education opportunities both on and off campus
    • Assist with the coordination of Conservation talk nights and adult education opportunities
    • Represent Conservation at Aviary special events and Nature Center operations
    • Engage with community members visiting the Nature Center at Pia Okwai, answering questions, and wayfinding

     

    Conservation Support (10%)

    • Provide support for Community Science projects hosted at the Nature Center at Pia Okwai including but not limited to Nest Box Monitoring, Tree Monitoring, Bird Banding, and Spanish language/Bilingual bird walks
    • Assist Conservation Ecologists and Director of Conservation with projects as needed 

    Qualifications:

    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please think about the breadth of your life experience when considering the following list of qualifications:

    •  Bilingual Spanish/English
    • Experience delivering environmental education programming
    • Experience leading youth activities, formal, or informal education programs
    • Excellent written and oral communication skills, with the ability to engage with diverse audiences
    • Proficiency with Microsoft Office Suite
    • Willingness to work irregular hours, including early mornings, evenings, and weekends
    •  Strong work ethic and ability to accomplish tasks independently 
    • Experience working with Indigenous communities and embracing different cultures
    • A practitioner of emotional intelligence

    Preferred Qualifications:

    • An associate’s degree or higher with coursework in environmental education, conservation science, wildlife biology, ecology, or related field, or equivalent work experience
    • Knowledge of local bird and plant species
    • Bilingual, English/Spanish
    • Experience promoting diversity and inclusion in conservation activities
    • Experience working with High School students and college age students
    • Experience implementing community science projects
    • Ability to identify local birds by sight and sound
    • Grant-writing experience
    • Background in science communication and outreach
    • Experience in working, reciprocating and listening with West Side communities.
    • Ability to pivot as an individual and as a team member

    Reporting Relationship: Supervised and managed by the Conservation Education Manager

    Disclaimer: This job description has been designed to indicate the general nature and level of work performed by an employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an employee assigned to this job.

    To apply: Send a cover letter or personal statement (can be written or in video format) describing relevant experience and skills, a resume, and contact information for three references to Angie Trumbo (angiet@tracyaviary.org) by Sept 6th, 2025. Applications will be reviewed as they are received. Position is open until filled.

  • Interiorscape Horticulture Assistant

    Job Title: Interiorscape Horticulture Assistant

    Designation: Non-exempt, part-time

    Position Purpose: This position is primarily responsible for maintaining and managing the Tropical Plant collections and displays at Tracy Aviary’s Liberty Park Campus. An ideal candidate will have experience working with tropical or house plants and demonstrated success educating people on these plants. This position will work closely with the Aviculture team responsible for Bird Collections within the interior exhibits to design and maintain plants that engage the public and are safe for birds to interact with. This position works to promote beauty, fiscal sustainability, and safety to the people and animals at Tracy Aviary. As a community-based organization, we are passionate about engaging with our public in a variety of ways, including roaming interactions with guests, regularly scheduled programming, behind-the-scenes tours, and offering volunteer opportunities. A candidate hired for this position will be encouraged to support existing programs and explore new educational opportunities for our community, which the candidate is passionate about. The Interiorscape Horticulture Assistant will report directly to the Horticulture Manager and work collaboratively with the Horticulture Department as needed. 

    Schedule: 16 hr/ week

    Compensation: $17.50 – $18.00/ hr, depending on experience

    Primary Duties and Responsibilities: 

    • Develop and implement routines for maintaining tropical plant collections in Treasures of the Rainforest, South American Pavilion, Chase Mill, and Liberty Park Campus offices. Routines must include, but are not limited to:
      • Mulching, pruning, planting, propagating, dusting, fertilizing, and watering.
      • Mechanical and chemical integrated pesticide management (IPM) strategies and bird-safe alternatives involving systemic and biological controls.
    • Train and supervise volunteers.
    • Basic understanding of (or willingness to learn) simple irrigation systems, including polytube driplines and rotor irrigation. 
    • Interdepartmental coordination to provide input and ideas on implementing sustainable plant displays for guests and birds, with guidance from supervisors. 
    • Outreach including tours, events, and guest experiences, primarily on-grounds and rarely off-grounds, specifically relating to tropical plants and rainforest ecology. 

    Qualifications: 

    • Experience in horticulture, agriculture, or a related field, or demonstrated interest in a career in horticulture.
    • While this position involves working in all weather conditions, you will primarily work in a warm to hot, high-humidity environment lifting heavy supplies, using various hand and motorized tools, and following policy and procedures.
    • An earnest, inviting, lifelong learner’s attitude
    • Effective in working collaboratively and managing time efficiently
    • Demonstrated skill for botany, ecology, or another natural sciences-related field
    • Highly motivated and innovative, well-organized, and adaptable to changing exhibit needs 

    Additional and Preferred Qualifications:

    • Proficiency in Google Workspace 
    • Experience with tropical or house plants
    • Experience with public speaking, or science communication or education
    • Cultural intelligence and a strong commitment to community based learning

    Special Requirements:

    • Ability to remain active, lift more than 50 lbs, and move around our 8-acre campus for several hours in all weather conditions, including high humidity exhibits.

    To apply: Send a resume describing relevant experience and contact information for three references to the Horticulture Manager, Bobbi Minard (bobbim@tracyaviary.org). Applications will be reviewed as they are received, position is open until filled.

  • Nature Center at Pia Okwai Events Manager

    Job Family: Guest Experience

    Job Title: Nature Center at Pia Okwai Events Manager 

    Job Status: Full-time, Exempt 

    Pay Range: 47,000 – 49,000 annually

    Relationships: Reports to Director of Guest Experience and works cooperatively with Liberty Park Events Manager. Works closely with all other departments, especially facilities, bird show, office manager, development, and other branches of guest experience. 

    Position Overview: The Nature Center at Pia Okwai (NCPO) is a dynamic and evolving campus with a growing clientele and expanding opportunities for public and private events. The Events Manager is responsible for strategically developing, managing, and expanding Events rentals and programming at NCPO while maintaining operational excellence, supporting a high-performing Events team, and ensuring outstanding guest experiences. 

    Essential Functions and Responsibilities 

    This position includes, but is not limited to, the following responsibilities: 

    Strategic Planning & Program Development 

    • Lead the growth and expansion of events rentals, public programs, and revenue-generating opportunities at NCPO. 
    • Collaborate with the Liberty Park Events Manager to develop and implement departmental procedures, protocols, services, and operational structures. 
    • Brainstorm and execute new on-site event ideas to increase community engagement, attendance, partnerships, and income. 
    • Regularly assess pricing structures, rental packages, and event offerings in collaboration with senior staff. 

    Events Department Oversight 

    • Oversee the day-to-day operations of the Events department and supervise Events staff.
    •  Interview, hire, train, and provide ongoing support, supervision, feedback, and discipline to Events Supervisors and seasonal staff. 
    • Manage scheduling, track hours, and delegate tasks appropriately across the team.
    • Monitor and support staff growth, performance, and professional development.
    • Develop and maintain comprehensive training protocols, documentation, and compliance standards. 

    Event Logistics & Execution 

    • Manage event logistics, including venue preparation, setup, teardown, and on-site coordination for public and private events. 
    • Act as the primary point of contact for vendors, clients, and guests during events, ensuring smooth and professional execution. 
    • Troubleshoot and resolve last-minute issues effectively and calmly. 
    • Oversee event safety, cleanliness, accessibility, directional signage, and guest experience.
    • Maintain and organize event supplies, décor, signage, and equipment inventory. 

    Client & Rental Coordination 

    • Correspond with prospective and current rental clients, providing tours, meetings, and timely responses to inquiries. 
    • Manage event calendars, client contracts, invoicing, and payment processing.
    • Ensure fulfillment of all contracted services and rental agreements. 
    • Provide professional guest services during private rentals including weddings, parties, and corporate events. 

    Administrative & Financial Management 

    • Track event budgets, income, expenses, and attendance data. 
    • Generate regular reports and forecasts for department performance and future planning.
    • Draft, edit, and maintain client and vendor contracts. 
    • Manage and update vendor relationships and approved vendor lists. 
    • Order rental items, décor, and supplies as needed and within approved budgets. Submit and track work requests for event space maintenance and improvements. 

    Collaboration & Cross-Departmental Support 

    • Work closely with other departments to coordinate staffing, cleaning, maintenance, and specialty services for events. 
    • Assist with volunteer recruitment, training, scheduling, and supervision in partnership with the Volunteer Manager. 
    • Support Development and Marketing teams with event planning and execution as needed.

    Post-Event & Administrative Tasks

    • Record event outcomes, logistical notes, and client feedback for continuous improvement.
    • Assist with post-event reporting, debriefs, and thank-you communications to volunteers, donors, and partners. 
    • Maintain comprehensive records of event data, equipment inventory, and financial tracking.

    Required Availability 

    • Regular evening, weekend, and after-hours availability required for on-site event management. 

    Job Qualifications: Ideal candidate will have experience managing teams, working in client and guest experience, and keeping complex administrative schedules. The NCPO is a new campus with an evolving administrative and policy landscape, which will continue to change as the campus grows and expands, and the ideal candidate will have experience building new programming and will be comfortable with change and continued growth. Must have willingness to follow and enforce Aviary’s rules and company culture. Must have the ability to work with children and adults from all backgrounds comfortably. 

    Comments: This position may involve some heavy lifting, and will need to assist in setting up rental items such as tables and chairs. Cleaning of hazardous materials such as broken glass may occur. Must be able to work weekends and nights. 

    Disclaimer: This job description has been designed to indicate the general nature and level of work performed by an employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job. 

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community. 

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education. 

    To apply: Send your resume and cover letter to BonnyL@tracyaviary.org

  • Horticulture Lead

    Job Title: Horticulture Lead

    Job Family: Operations

    Job Status: Full-time, Non-exempt, Benefitted

    Job Weekly Hours: 40

    Weekly Schedule: Sunday – Thursday

    Job Pay: $19.00 – $20.00/ hr, Level 3 – Level 4

    Reporting Relationships: Reports to Horticulture Manager

    Job Summary: The Horticulture Lead assists the manager in overseeing the implementation and operation of gardens and landscaping including irrigation, lawn care, weeding, planting, chemical applications. They occasionally coordinate with external partners and contractors as needed to provide advanced care to the landscape at the Tracy Aviary’s Liberty Park Campus (LPC). Additionally, the Horticulture Lead supports the education and training of visitors, staff, and volunteers and takes on specialized horticulture projects as needed.

    Essential Functions:
    % of Time       Description
    50%     Provides landscape planning and maintenance for the needs of the Tracy Aviary Liberty Park Campus. This includes pruning, planting, weeding, mulching, raking, and integrated pesticide management (IPM) of collection plants. This seasonally includes snow removal.

    15%      Directs part-time staff in day-to-day projects at LPC and leads volunteers and groups in service projects on grounds. Occasionally completes department projects or leads volunteer groups at Tracy Aviary’s Nature Center at Pia Okwai (NCPO).

    15%      Identification, adjustment, troubleshooting, and repair of rotor and drip irrigation systems.

    Includes winterization and vernalization for the Aviary.

    10%      Administrative time in meetings with internal departments and committees. Engagement
    with external partners to further the impact of Tracy Aviary and Nature Center across our community. Tracking various performance metrics including but not limited to; volunteer hours, plant donations, plant records, and outreach events.

    5%        Maintains an accurate plant records database

    Job Qualifications

    • Experience in one or more of the following: horticulture, botany, agriculture, garden planning,
      landscaping, trail work, public speaking, event planning, or volunteer management.
    • Proficient in plant or grounds care and maintenance.

    Job Description

    • This position involves working in all weather conditions including extensive work outdoors in
      excessive heat, excessive cold, lifting heavy supplies, the use of various hand and motorized
      tools, and following policy and procedures.
    • Effective in collaborative work and managing projects efficiently.
    • Innovative problem-solving, passionate for horticulture, thrives with independent work, motivated by community-based spaces.
    • Knowledge of and commitment to justice, equity, accessibility, and inclusion in the community and workplace.

     

    Special Requirements: Ability to remain active, lift more than 30 lbs, and move around the 9-acre outdoor campus for several hours at a time in extreme heat/ cold. This includes standing, stooping, and moving across uneven terrain.

    Disclaimer: This job description has been designed to indicate the general nature and level of work performed by an employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job.

    Typical work week is Sunday – Thursday. This is a full-time, benefitted position. $19.00 – $20.00/ hour depending on experience.

    Applications are being accepted until the position is filled. Send an electronic application including cover letter, resume, and three references to Bobbi Minard, Horticulture Manager, at BobbiM@TracyAviary.org

  • Conservation Science Intern

    Job Title: Conservation Science Intern, Fall

    Job Status: Part-time, Stipend

    Internship Duration: 4 months (Sept – Dec)

    Relationships: Reports to Director of Conservation

    Location: Tracy Aviary Nature Center at Pia Okwai (60%) and Tracy Aviary at Liberty Park (40%)

    Stipend: $720/month

    Schedule: 15-20 hours/week. Early mornings and some late evenings required.

    Job Summary: Tracy Aviary’s Conservation Science Program helps conserve birds and their habitats through community science. Focusing on key local habitats and pressing regional conservation issues, our goals are to gather novel information about local avian ecology, inform habitat restoration and stewardship, and engage a diverse community in scientific data collection.

    Primary Duties:
    Salt Lake Avian Collision Survey (50%)
    Approximately two-thirds of all migratory bird species migrate at night, and many of these birds miss seasonal migratory cues, wander off course, and collide with windows as a result of light pollution. In order to document light pollution and its impacts on birds in Salt Lake City, Tracy Aviary has created the Salt Lake Avian Collision Survey (SLACS). In this position, you will:

    • Conduct early morning surveys in downtown Salt Lake City to document bird window collisions
      during September and October
    • Assist with volunteer coordination to create a SLACS route survey schedule for the season
    • Create and present a season report for the data collected at the conclusion of the fall surveys

     

    Birds of Utah Class (20%)

    • Provide support for our Conservation Ecologist on Thursday nights at the Nature Center at Pia
      Okwai setting up and checking people in for the Birds of Utah class
    • Upload weekly class recordings and send them out to registrants

     

    Data Entry/Special Projects (30%)

    • Enter and proof data in Excel from our Breeding Bird Surveys
    • Assist with Conservation/Education programming and special events
    •  Other projects as needed

    Job Qualifications:
    Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please think about the breadth of your life experience when considering the list of qualifications.

    • Background and/or demonstrated experience in biology or ecology.
    • Excellent written and oral communication skills
    • Experience working with volunteers/members of the public
    • A good team player, but able to work independently
    • Proficient with Microsoft Office suite
    • Knowledge of bird identification and experience with bird/habitat survey methods preferred
    • Experience with data entry and analysis preferred (including ArcGIS, R, and/or other statistical
      software)

     

    To Apply: Send resume, personal statement (can be written or a video) describing relevant experience and skills, and contact information for three references to Angie Trumbo (angiet@tracyaviary.org) by August 16, 2025. Applications will be reviewed as they are received.

  • Guest Experience Assistant Manager

    Job Title: Guest Experience Assistant Manager

    Job Family: Guest Experience (GE)

    Job Status: Full time, non-exempt or exempt

    Pay Range: 41,000-44,000/year

    Location: Initially the majority of the time is spent at our Liberty Park Campus. As our Nature Center at Pia Okwai expands more time will allocated to spend at that campus

    Reporting Relationships: Receives supervision from Guest Experience Manager; supervises Guest Experience Supervisors and frontline G.E. staff.

    The Guest Experience Assistant Manager supports daily operations at both Tracy Aviary’s campuses: Liberty Park and Nature Center at Pia Okwai (NCPO). Along with guidance from the Guest Experience Manager, they will ensure smooth operations of admissions and merchandising at the Nature Store, food service operations at the Cafe, and the daily needs of the NCPO.

    Job Summary: This position includes, but is not limited to, the responsibilities below.

    Primary responsibilities are divided between Operations, Leadership, and Guest Services:

    Operations:

    • Making weekly deposits and obtaining change for registers, as needed
    • Communication with and supervision of GE associates & Supervisors
    • Assist the Membership Coordinator with membership program
    • Conducting inventory, help create orders and stocking merchandise and supplies
    • Oversee weekly operation of the online store, including training staff to ship packages and pulling reports to ensure accurate inventory

     

    Leadership:

    • Provide guidance and support as appropriate on a daily basis and serve as a role model for other staff on a consistent basis
    • Conduct new employee training as well as on-going trainings for existing staff
    • Ensure adequate coverage of GE associates by adding additional employees during a shift or sending extra
      employees home, if needed
    • Meet regularly with Guest Experience Manager to assess policies and procedures and develop programs to support the growth and development of the GE associates

     

    Guest Services:

    • Provide excellent service and handle guest concerns professionally
    • Cashiering at the admissions gates, Nature Store and/or Bird Feeder
    • Assist with after-hour events and closing of grounds as needed

     

    Food Service:

    • Provide guidance, leadership, and support to cafe staff
    • Assist with enforcement of policy and health code requirements
    • Assist with cafe equipment maintenance

     

    Job Qualifications: Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate and welcome candidates who may come from less traditional backgrounds. Please think about the breadth of your life experience when considering the following list of qualifications:

    • Community minded and mission-focused individual with experience working with diverse groups that have a variety of wants and needs
    • Exceptional interpersonal skills and ability to communicate with a variety of audiences;
    • Ability to take initiative and produce results;
    • Experience in helping others succeed and accomplish goals in a timely manner;
    • Ability to work on diverse teams and with a diverse range of people;
    • Up-to-date computer skills and capacity to learn new systems
    • Must be available to work weekends, holidays and nights.

     

    Job Preferences:

    • Previous experience in a retail environment
    • Previous experience in foodservice a plus
    • Bilingual

     

    Comments: This position involves lifting heavy supplies, bending, cleaning and occasional carrying of items. Must be able to work flexible hours, holidays, early and late hours, promotional events and other necessary times as needed according to the Guest Services schedule.

    Disclaimer: This job description has been designed to indicate the general nature and level of work performed by an employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job.

    At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community.

    Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.

    To Apply: email your resume and cover letter to BonnyL@tracyaviary.org

Sign up with your email and be updated on all things Tracy Aviary!
Sign Up