Join Our Team
Join our team and help us inspire curiosity and caring through our dynamic programs.
Current Openings
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Guest Experience Associate
Job Family: Guest Experience (GE)
Job Title: Guest Experience Associate
Job Status: Part time, seasonal, non-exempt
Reporting Relationships: Reports to Guest Experience Manager and/or Assistant Manager
Job Summary: This position includes, but is not limited to, the following responsibilities:
- Greet visitors with a cheerful and courteous attitude. Maintain accurate count of visitors as well as obtaining zip code information
- Cashiering at the admissions gates or Nature Store in an accurate manner
- Money handling and reconciliation, proper completion of daily admissions report and deposit detail
- Answering telephone calls/questions or forwarding calls to the appropriate contact
- Monitoring items brought into Aviary by visitors (do not allow dogs or other pets, large balls, etc.)
- Organization , cleaning and facing products in the Nature Store as well as the other GE areas
- Setting up and/or hosting birthday parties
- Conducting inventory and stocking supplies
- Providing excellent customer service and handling customer complaints professionally
- Ushering at Bird Programs
- Selling memberships
- Assisting with special events
Job Qualifications:
Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate. Please think about the breadth of your life experience when considering the following lists of qualifications.
Must speak, read and write English fluently. Must have basic math and computer skills; familiarity with Point-of-Sale systems a plus.
Comments: This position involves lifting heavy supplies, bending, cleaning and occasional carrying of items. Must be able to work flexible hours, holidays, early and late hours, promotional events and other necessary times as needed according to guest experience schedule.
Disclaimer: This job description has been designed to indicate the general nature and level of work performed by an employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of an employee assigned to this job.
At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community.
Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.
To apply: Email your resume to [email protected]
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Events Staff
Job Family: Guest Experience
Job Title: Events Staff
Job Status: Seasonal Part-time, non-exempt
Pay: $13.50/hour
Reporting Relationships: Reports to Events Supervisors and Events Managers
Job Summary: This position includes, but is not limited to, the following responsibilities:
- Greet event guests with a cheerful and courteous attitude. Direct guests to their proper venue.
- Maintain accurate count of event guests.
- Walk throughout the aviary to ensure both event guests and birds are behaving and safe
- Ensure all rules are being followed by event guests.
- Monitor items brought into Aviary by guests (do not allow dogs or other pets, large balls, skateboards, etc.)
- Help with set up for events & cleanup at end of night
- Keep trash and bathrooms presentable throughout the event
- Lock Chase Mill and other necessary buildings at the end of the night.
- Set up and execute birthday parties for children of various ages
Job Qualifications:
Studies have shown that women, non-binary folks, and Black, Indigenous, and People of Color are much less likely to apply for a position unless they feel they meet every qualification as described. We are committed to finding the best overall candidate.
Please think about the breadth of your life experience when considering the following lists of qualifications.
Willingness to follow and enforce aviary’s rules. Ability to work with both children and adults comfortably. Events and customer service experience or interest. Preference will be given to candidates with Thursday through Sunday availability.
Comments: This position is seasonal and involves heavy lifting and setting up rental items such as tables and chairs, and cleaning the Chase Mill. Employees in this role are expected to contribute 15 – 25 hours of work per week with some day (starting as early as 7 AM), some evening (until as late as midnight), and weekend shifts. Must be available Thursdays through Sundays and at least two weekdays.
Disclaimer: This job description has been designed to indicate the general nature and level of work performed by an employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an employee assigned to this job.
At Tracy Aviary, we are committed to cultivating safe spaces for people from all backgrounds to engage, learn, and connect with the individuality and beauty of birds and nature at our facilities and through our programs. We aim to create an environment where staff can bring their whole selves and are supported through mentoring, growth opportunities, and recognition of their value as part of our organization. We strive to partner with communities to create connections with nature and each other. It is our aspiration that our staff, partners, and volunteers embrace our core values and that we extend these values to our guests and community.
Tracy Aviary does not discriminate based on age, language, ethnicity, gender identity, nationality, immigration status, ability, veteran’s status, gender expression, learning style, race, parental status, religion, sexual orientation, legal status, socioeconomic background, or education.
To Apply: Email your resume to [email protected]